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Fortunately for patients and team members at RiverView Health, Denise Rhodes, a Prior Authorization representative, is known for her determination. In one instance, through her “tireless, relentless work,” in less than two hours, she secured prior authorization for a patient that the insurance company indicated would take 10 business days. She has been described as […]
Michelle Sonstelie has worked as a staff pharmacist at RiverView Health for just two years. In that time, she has made a significant impact on the workflow of the RiverView Pharmacy. She’s always quick to help anyone who needs it, from co-workers to patients. For these great attributes, Michelle has been recognized as the Employee
Have you ever been confused by a medical bill or program? Who hasn’t, right? If you’re a RiverView Health patient, your go-to for help is Mela Hatchett, the financial counselor in the Patient Financial Services (PFS) Department. Consistently recognized for her calm demeanor, patience, and accountability, Mela was also recently recognized as the organization’s April
The decision to name Jayde Sandberg RiverView Health’s most recent Employee of the Month was made easy through praises in nominations from her Home Care colleagues and the fact that clients consistently recognize her for putting them at ease and going above and beyond for their needs. Sandberg began working as an LPN in RiverView’s
There is no higher compliment at RiverView Health than one from a patient or a patient’s family member. Recently, Brenda Ranum, Patient Access coordinator in Admitting, was praised by a patient’s family member for exceptional service. Her co-workers also recognized her for going above and beyond in her daily work. All of those shout-outs make
Tanya Kildal is a go-to person in RiverView’s Diagnostic Imaging Department. Her co-workers use words like “essential’’ and “backbone’’ to describe her. Now, they can add “Employee of the Month’’ to her description, as she is the first to be honored with the award in 2025. Having worked as an imaging technologist in the department
